FAQ's - How to use the courses

How do I start a course?

Courses can be accessed via the Course Catalogue. Click on the 'Courses' button in the menu on the top right of the screen or courses that you have already started can be accessed via 'My Profile'. To open a course from the Course Catalogue simply click on the 'Start' button. If you have already started the course the button will change to 'Continue'. When you join a course the system automatically sends you an email which also includes a link to the course. 

How do I navigate through the courses?

Each course is made up of a number of pages. Some pages will contain videos or audio, some will include attachments or downloads and others will contain text and images. To move between the pages use the forward or back arrows at the top of the page. Depending on what system or type of device you are using, these arrows might say "Forward' or 'Back" or might be an forward or backward facing arrow shape.  You can also navigate using the menu bar to the left side of the page (accessed using the orange drop down arrow on a mobile device). 

How do I download a document? 

Pages with a download will have a blue paperclip icon on the top right. Clicking on this paperclip will allow you to download the file if you want to (you don't have to download it as it is visible as part of the course). Clicking the paperclip will bring up a pdf icon at the top of the page, clicking this icon will download the file to the downloads section/folder on your computer or device. 

Where can I view all the courses? 

All of our courses can be viewed in Course Catalogue (accessed via the courses link in the menu top bar). Or you can use 'My Profile' to view courses you have started or been signed onto by admin. 

How do I get back to where I was in a course? 

If you have started a course and want to come back to it later, the system will automatically start you at the point where you left. Or you can use the contents menu on the left hand side to find any point in the course and click on it. 

How do I start a video or audio? 

Each video or audio features an arrow on the bottom left to start a video or audio. You can pause a video or audio by clicking the two lines that appear in its place when a video or audio is playing. You can use full screen during any video by clicking the 'full screen' icon on the right hand side (it looks like a rectangle with extra corners), to come out of full screen just press the 'esc' button on your keyboard.